Policies & Application Forms

Marshalltown Municipal Transit has established certain written statements of policy.  These policy documents include those required by regulatory agencies and policies set forth by Marshalltown Municipal Transit.

POLICIES

• Complimentary Paratransit Services
• Mobility Device Securement Policy
• Paratransit No-Show Policy
• Protest Procedure
• Purchasing Policy
• Reasonable Modification Policy
• Rider Policy
• Segway Policy
• Skateboard Policy
• Standee On Lift
• Suspension of Service Policy
• Title VI Program and Policies
  • Assurance of Nondiscrimination - page 10
  • Title VI Complaint Process and Form - pg 13
  • System-wide Service: Vehicle Assignment Policy - pg 32
  • Disparate Impact Policy - pg 33
  • Disadvantaged Business Enterprises - pg 36
• Transfer Policy
• Transit Fare Structure and Service Change Policy

FORMS AND APPLICATIONS

• Paratransit Application
• Personal Care Attendant Certification Application
• Reasonable Modifications Complaint Form
• Title VI Complaint Form