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Operations Division
The Operations Division is responsible for providing quality police service to the citizens of Marshalltown on a continuous basis. The primary responsibility is to protect life and property through a timely response to calls for service, preventative patrol, crime prevention, investigation of crimes and vehicular crashes, traffic direction and control, and apprehension of offenders.
In addition to providing these services, officers work to strengthen relations between the community and their police department, which allows the public an opportunity to have a say in how their community is policed.
Patrol
The Operations Division is organized into two patrol shifts of 7 a.m. to 7 p.m. and 7 p.m. to 7 a.m. The city is divided into three patrol areas to equally distribute police resources around the city. This increases public safety and police service in a number of ways including better patrol officer allocation, faster response times, and increased police visibility.
Contact Us
To report a crime, suspicious activity or accident call our 24-hour line at 641-754-5725 or in the case of an emergency dial 911.
Commendations or allegations may be submitted by completing the Commendation / Allegation form (PDF) and returning it to Captain Christopher Jones.
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Christopher Jones
Captain - Operations DivisionPhone: 641-754-5758
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Patricia Thein
LieutenantPhone: 641-754-5753
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AJ Accola
LieutenantPhone: 641-754-5753
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Operations (Patrol)
Physical Address
909 South 2nd Street
Marshalltown, IA 50158
Phone 641-754-5753Fax 641-752-1211Emergency Phone 911