Marshall County communications commission

About

The Marshall County Communications Commission is committed to serving as the critical link between the citizens of our county and the responding public safety agencies. We strive to efficiently collect and disseminate the information needed to protect life, property and the environment, thereby making our county a safer place in which to live, work and visit. 

Goal

Our primary goal is to dispatch the appropriate police, fire, ambulance, and rescue services with the least possible delay. We strive to provide consistent quality service with constant regard to the safety of the public and the agencies we serve.

Our Center

The Marshall County Communications Commission, located at the Marshalltown Police & Fire Building, and is the primary dispatch center for all of Marshall County dispatching for 12 volunteer fire departments, 12 first responder (medical) units, the Marshalltown Police Department, State Center Police Department, Melbourne Police Department, Rhodes Police Department, and the Marshall County Sheriff’s Office.

Services

In addition to processing thousands of 911 and administrative calls each year, the Communications Center maintains all active warrants and protective orders in our county. In addition to these responsibilities, they communicate on over 14 radio talk groups to 30 emergency response agencies in our county alone.

Complaint Form

The Marshall County Communication Commission is dedicated to providing quality customer service.  If you have a concern or a complaint about the service you have received, please complete this form and email it to rbraudis@marshalltown-ia.gov.